{"id":1893,"date":"2026-09-23T09:13:36","date_gmt":"2026-09-23T09:13:36","guid":{"rendered":"https:\/\/uppdragsportal.se\/?post_type=awsm_job_openings&#038;p=1893"},"modified":"2026-09-23T09:13:37","modified_gmt":"2026-09-23T09:13:37","slug":"jsm-administrator-itsm-ingenjor","status":"publish","type":"awsm_job_openings","link":"https:\/\/uppdragsportal.se\/?awsm_job_openings=jsm-administrator-itsm-ingenjor","title":{"rendered":"JSM-administrat\u00f6r \/ ITSM-ingenj\u00f6r"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Uppdraget<\/strong><br>Vi s\u00f6ker en teknisk resurs till ett JSM\/ITSM-projekt i en intensiv fas med fokus p\u00e5 konfiguration, integrationer, migrering och onboarding. Rollen inneb\u00e4r \u00e4ven vidareutveckling och f\u00f6rvaltning av befintlig JSM-milj\u00f6.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Huvudsakliga arbetsuppgifter:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Konfigurera JSM-workflows, request types, SLA, automationer och kundportal.<\/li>\n\n\n\n<li>Arbeta med integrationer via REST API, Dynamics CRM och Jira.<\/li>\n\n\n\n<li>St\u00f6dja migrering av \u00e4renden och arbetsordrar till JSM.<\/li>\n\n\n\n<li>Delta i onboarding av nya verksamheter.<\/li>\n\n\n\n<li>Dokumentera processer och konfiguration i Confluence.<\/li>\n\n\n\n<li>Bidra vid Jira Data Center \u2192 Cloud-migrering.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kravprofil:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Erfarenhet av JSM-administration och konfiguration.<\/li>\n\n\n\n<li>God f\u00f6rst\u00e5else f\u00f6r ITIL och ITSM-processer.<\/li>\n\n\n\n<li>Erfarenhet av REST API, automation och ScriptRunner eller liknande.<\/li>\n\n\n\n<li>Vana att arbeta med flera parallella arbetsstr\u00f6mmar.<\/li>\n\n\n\n<li>F\u00f6rm\u00e5ga att kombinera tekniskt arbete, fels\u00f6kning, dokumentation och stakeholder-hantering.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Meriterande:<\/strong> Jira Cloud, Confluence, Jira DC-migrering, OpsHub, Dynamics CRM, ScriptRunner\/JSU samt erfarenhet fr\u00e5n medtech eller annan reglerad verksamhet.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UppdragetVi s\u00f6ker en teknisk resurs till ett JSM\/ITSM-projekt i en intensiv fas med fokus p\u00e5 konfiguration, integrationer, migrering och onboarding. Rollen inneb\u00e4r \u00e4ven vidareutveckling och f\u00f6rvaltning av befintlig JSM-milj\u00f6. Huvudsakliga arbetsuppgifter: Kravprofil: Meriterande: Jira Cloud, Confluence, Jira DC-migrering, OpsHub, Dynamics CRM, ScriptRunner\/JSU samt erfarenhet fr\u00e5n medtech eller annan reglerad verksamhet.<\/p>\n","protected":false},"author":15,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"_themeisle_gutenberg_block_has_review":false},"class_list":["post-1893","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-location-linkoping"],"acf":[],"featured_media_urls":[],"_links":{"self":[{"href":"https:\/\/uppdragsportal.se\/index.php?rest_route=\/wp\/v2\/awsm_job_openings\/1893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uppdragsportal.se\/index.php?rest_route=\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/uppdragsportal.se\/index.php?rest_route=\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/uppdragsportal.se\/index.php?rest_route=\/wp\/v2\/users\/15"}],"wp:attachment":[{"href":"https:\/\/uppdragsportal.se\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}